I purchased an Intel 910 SSD to validate the device before deployment in my production environment. I was shocked to discover that it would not play nice with my LSI 2003, 2008, 2308 based cards. LSI is the reference point for enterprise storage. If your are gear doesn’t play nice with LSI, you simply aren’t in the enterprise space — but how could Intel develop a product that was based on the LSI 2008 chip and be fully incompatible with other LSI cards? It is a mystery to me. I have the following LSI products and received the same results: 9207-8i, 9211-8i, 9205-8e
It seems that the Intel product has been configured to prohibit being a boot device. This configuration option may some how bleed over to the LSI cards which disable themselves from being boot devices. This is all happening despite the fact that the LSI cards are configured to “boot from BIOS or OS.”
My reference platform is an Intel SR2625URLXR 2u server. I have tickets open with both Intel and LSI. The Intel SSD team denies any responsibility and has pushed the ticket off to the server team. The server team, at least report, was trying to get their hands on a 910 SSD to validate the issue. It seems the server team should have a stock pile of Intel server products at their disposal. Apparently, they don’t. What is up with that?
On the other hand, LSI was more accepting of the problem. The tech I worked with seemed concerned that during post the LSI card reported the card as being “disabled” even though was clearly set to boot from “BIOS or OS” within the configuration utility. The LSI tech said something like, and I am paraphrasing here, “I need to get someone with a budget to buy one of these cards.” He followed it up with, this may take a long time. This is not what you want to hear from the worlds leading storage vendor. The tech requested screen shots of both the card disable message and the configuration screen indicating that it was infact enabled.
I am now playing wait and see. In the mean time, either be prepared to validate the Intel 910 SSD with your LSI gear or if you cannot afford the risk (since the 800gb is going for $4,000) it might be wise to simply stay away until the issues have been worked out.
I will continue to post progress on this issue.